FAQs and Facts for the Elegoo Neptune 4 Series 3D Printer http://neptune4.help:8000/ 2026-08-08T22:15:02+00:00 http://neptune4.help:8000/ http://neptune4.help:8000/lib/exe/fetch.php?media=wiki:dokuwiki.svg text/html 2026-08-04T03:55:24+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=first_layer_adhesion&rev=1785815724&do=diff Why can't I get a good first layer? Why won't my prints stick to the bed? faq articles Answer: Usually a combination of the following factors: Operator & Setup issues Follow the setup instructions. Dirty Plate Clean the Bed Plate Residue from incompatible materials Clean your build plate when switching between filament types (e.g. from PLA to PETG), or use a dedicated build plate for each material type. Alcohol will not clean the sugars residue on build plates left by PLA. Use a clean… text/html 2026-08-04T01:41:29+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=probe_calibration&rev=1785807689&do=diff Z Probe Calibration wip z_offset setup ...work in progress... Please Note Calibrating the z probe is NOT the same as setting the gcode z offset. Also the “probe z offset” set as part of probe calibration is not the “gcode z offset” used to fine adjust the nozzle height for printing. The z offset referred to in probe calibration is the text/html 2026-08-04T01:36:21+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=first_time_setup&rev=1785807381&do=diff Setting Up Your Neptune 4 Printer For The First Time ... or if you'd like to walk back through the process articles Before anything familiarize yourself with these Resources * Unbox and assemble your printer * Connect your printer to your local network * A word about printer.cfg * Tune Z Probe configuration to improve accuracy and speed * Tune stepper motor configurations for accuracy & noise * Tune the extruder rotational distance * Level the gantry * A word about bed_leve… text/html 2026-08-01T19:42:59+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=extruder_clicking_not_extruding&rev=1785613379&do=diff Extruder clicking and not extruding faq howto The filament can’t extrude for some reason and the extruder drive is trying to push the filament through the hot end yet it’s not going through. This cases the clicking sound and we see the extruder thumb wheel skipping. text/html 2026-07-29T22:15:24+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=tune_extruder_rotational_distance&rev=1785363324&do=diff Tuning Extruder Rotational Distance setup tuning An accurate extruder rotational distance tuned for your specific extruder head is critical, if off so will all of Klippers extrusion calculations. This should be done before other tuning and calibrations relating to extruding filament. text/html 2026-07-26T02:06:40+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=part_knocks_shifts&rev=1785031600&do=diff What causes parts to be knocked off or shift on the bed plate? faq articles Normally this is caused by a combination of the following issues: Bed not level Run SCREWS_TILT_CALCULATE to level the bed or to check that it’s level. Bad gcode Z Offset A poor gcode z offset results in poor bed and layer adhesion and can cause the part to separate or move on the plate, resulting in the part shifting to getting knocked off the plate. text/html 2026-07-23T18:29:03+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=why_shouldn_t_the_z_offset_be_saved&rev=1784831343&do=diff Why shouldn't the z offset be saved? faq z_offset Wouldn't it make sense to have the printer save the z offset? It gets “lost” between RESTARTs and power cycling. Answer: For various different reasons the value isn't a consistent single value worth saving: text/html 2026-07-11T00:56:04+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?id=resources&rev=1783731364&do=diff Resources resources A collection of online resources all Neptune 4 owners should be familiar with. Tools Elegoo includes most all the basic tools you need to assemble and maintain the printer. Consider purchasing the following: * digital calipers * machinist square Elegoo The Neptune 4 Wiki Elegoo's YouTube Videos Users Manual's text/html 2026-06-08T19:04:27+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=heater_not_heating.jpg&ns=0&rev=1780945467&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=227b26&amp;media=heater_not_heating.jpg" alt="heater_not_heating.jpg" loading="lazy" width="500" height="500" /> text/html 2025-11-25T05:35:59+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=nozzle_height_composition.jpg&ns=0&rev=1764048959&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=79dfda&amp;media=nozzle_height_composition.jpg" alt="nozzle_height_composition.jpg" loading="lazy" width="500" height="500" /> text/html 2025-11-25T05:12:28+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=fluidd_screen.jpg&ns=0&rev=1764047548&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=74f309&amp;media=fluidd_screen.jpg" alt="fluidd_screen.jpg" loading="lazy" width="500" height="500" /> text/html 2025-11-08T22:51:58+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=linear_advance_example.jpeg&ns=0&rev=1762642318&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=9620f9&amp;media=linear_advance_example.jpeg" alt="linear_advance_example.jpeg" loading="lazy" width="500" height="500" /> text/html 2025-11-05T23:28:43+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=orca_adaptive_bed_mesh_settings.jpg&ns=0&rev=1762385323&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=6d7e3e&amp;media=orca_adaptive_bed_mesh_settings.jpg" alt="orca_adaptive_bed_mesh_settings.jpg" loading="lazy" width="500" height="500" /> text/html 2025-10-08T17:45:48+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=level-screen-numbers.jpeg&ns=0&rev=1759945548&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=4c91f2&amp;media=level-screen-numbers.jpeg" alt="level-screen-numbers.jpeg" loading="lazy" width="500" height="500" /> text/html 2025-09-18T03:06:58+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=shopping.png&ns=0&rev=1758164818&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=47fd7e&amp;media=shopping.png" alt="shopping.png" loading="lazy" width="500" height="500" /> text/html 2025-09-14T09:01:06+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=bed_mesh.png&ns=0&rev=1757840466&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=f30ea8&amp;media=bed_mesh.png" alt="bed_mesh.png" loading="lazy" width="500" height="500" /> text/html 2025-09-14T08:59:50+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=0%3Abed_mesh.png&ns=0&rev=1757840390&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=d8974b&amp;media=0:bed_mesh.png" alt="bed_mesh.png" loading="lazy" width="500" height="500" /> text/html 2025-09-14T08:55:39+00:00 dshoop (dshoop@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=console.png&ns=0&rev=1757840139&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=8224f4&amp;media=console.png" alt="console.png" loading="lazy" width="500" height="500" /> text/html 2025-09-08T02:03:45+00:00 sysmgr (sysmgr@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=orca_slicer_filament_z-offset_setting.jpg&ns=0&rev=1757297025&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=ebbcf9&amp;media=orca_slicer_filament_z-offset_setting.jpg" alt="orca_slicer_filament_z-offset_setting.jpg" loading="lazy" width="500" height="500" /> text/html 2025-09-08T02:03:36+00:00 sysmgr (sysmgr@undisclosed.example.com) http://neptune4.help:8000/doku.php?image=orca_slicer_z-offset_settings.jpg&ns=0&rev=1757297016&tab_details=history&media_do=diff&do=media <img src="http://neptune4.help:8000/lib/exe/fetch.php?w=500&amp;h=500&amp;tok=f83bda&amp;media=orca_slicer_z-offset_settings.jpg" alt="orca_slicer_z-offset_settings.jpg" loading="lazy" width="500" height="500" />